Every HVAC call deserves a professional answer.

When a potential customer contacts your business through your website or by phone, LeadBridge responds within seconds. It gathers the important details like what service they need, how urgent it is, and when they are available. Then it notifies you with a complete summary and helps the customer move toward an appointment.

Essential acknowledges every enquiry quickly and alerts you. Growth adds appointment booking and automated voice follow-up to continue the conversation on your behalf, with two-way text conversations and follow-up sequences coming soon. Pro adds support for multiple lead sources, advanced reporting, and priority support for busier operations, with missed-call text-back coming soon.

These are billing choices for the same service. Monthly means you pay each month with no long-term commitment. Quarterly means you pay for three months at once and save 10%. Annual means you pay for 10 months and receive 12 months of service, which works out to two months free.

Quarterly billing is one payment every three months. For example, Growth is $801.90 CAD charged once every three months, equivalent to $267.30 per month. The regular month-to-month founding rate is $297.

You pay for 10 months upfront and receive 12 months of service. The total charge happens once per year. For example, Growth annual is $2,970 CAD for 12 months instead of $3,564 when paying the $297 monthly rate for 12 months.

A lead is a new, unique enquiry from a potential customer. If the same person follows up on their original request, it does not count as a second lead. Spam and test submissions are not counted.

You will be notified as you approach your limit. If you reach it, you can upgrade your plan or wait until the next billing period. Leads are never silently dropped.

Voice minutes are the total time used by the automated voice follow-up calls. The Growth plan includes 100 minutes per month, which is approximately 50 calls lasting two minutes each. Actual call volume depends on call length.

No. The voice assistant always identifies itself as an automated assistant calling on behalf of your business. It never claims to be a human or impersonates anyone.

Yes. At any point during the text conversation or voice call, the customer can request to speak with a real person. The system notifies you immediately and the customer is told that someone from the team will be in touch shortly.

Yes. Monthly plans can be cancelled before the next billing period. Quarterly and annual plans remain active through their prepaid term and do not renew after cancellation. Prepaid fees are not refunded unless required by law.

No. Founding clients do not pay a setup fee. Initial account configuration, lead-source connection, workflow customization and, where included, voice setup are part of the plan.

During the trial, LeadBridge handles up to 25 real enquiries so you can see the system work with your actual leads. If you continue, your Growth subscription begins at the founding rate of $297 CAD per month. There is no setup fee.

No. LeadBridge handles the initial response and information gathering so your team does not miss opportunities. Your people still run the jobs, manage the schedule, and talk to customers whenever they choose. Think of it as a fast first-response layer, not a replacement for your crew.

Yes. During onboarding, we connect LeadBridge to your existing website form or set up a new one. No website redesign is needed.